Faymer Makina, recognises that the maintenance of quality standards in all activities is the key to our success and reputation. The company is therefore committed to a policy to provide a service which fulfils the requirements and expectations of our customers in all ways and also where necessary meets with regulatory requirements. In order to achieve this commitment, a documented quality management system which meets the requirements of ISO 9001: 2015 has been established.
The company aims to ensure:
• To bring customer satisfaction to the highest level with an approach that focuses on our customers’ needs and expectations; and meawhile comply fully with legal regulations, legislation and customer requirements;
• That technological developments are closely monitored and applied in order to reduce costs and increase profitability
• To manage customer feedback effectively
• To eliminate non-value-added transactions and ensure effective use of resources,
• To establish a quality management with a consistent approach to continous improvement
• To continuously monitor the effectiveness of the quality management system ISO 9001:2015, and recognize the necessary improvements to be implemented,